Effective Date: June 30, 2025
Welcome to Sonic Auto Hail Repair. By accessing or using our website, requesting services, or interacting with us through phone, email, or scheduling tools, you agree to the following terms and conditions.
Please take a moment to review this page. Our aim is to keep things simple, transparent, and fair—for both you and us.
1. Services Provided
Sonic Auto Hail Repair offers automotive hail damage repair services, including but not limited to:
- Paintless dent repair (PDR)
- Insurance claim support
- Free vehicle inspections
- Vehicle pickup & delivery (in select cases)
All services are subject to availability, and we reserve the right to refuse service to anyone for any reason, especially if safety or legality is in question.
2. Appointment Bookings
When you schedule an appointment through our website, over the phone, or via third-party platforms like Calendly, you agree to:
- Provide accurate contact and vehicle information
- Show up at the agreed time or notify us in advance if you need to reschedule
- Authorize any inspections or repairs once confirmed
Missed or late appointments may result in rescheduling or delay in service.
3. Estimates & Insurance Claims
We provide free hail damage assessments and assist with insurance claims as a courtesy. However:
- Estimates are based on visible damage at the time of inspection
- Final pricing may change if additional damage is discovered during the repair process
- While we can guide you through insurance paperwork, final approval and payout is at the discretion of your insurance company
4. Payments & Billing
Most of our customers use insurance coverage for hail repairs. However, if you are paying out of pocket, please note:
- Payment is due upon completion of service unless other arrangements are made
- We accept major credit cards, checks, and approved insurance payments
- Any additional costs not covered by insurance are the customer’s responsibility
5. Customer Responsibilities
By working with us, you agree to:
- Communicate openly about your vehicle’s condition and insurance situation
- Provide accurate documentation when needed
- Avoid tampering with the vehicle or damage after inspection but before repair
We’re here to help, but we rely on mutual honesty and cooperation to deliver great service.
6. Website Use
You’re welcome to browse our site, learn more about services, and contact us. But please don’t:
- Use our content or images without permission
- Attempt to interfere with site functionality
- Submit false or misleading information
We may block access or take legal action if we detect abuse or violations.
7. Limitation of Liability
We aim to deliver outstanding hail repair services, but we’re not liable for:
- Indirect or consequential damages from delays, weather, or insurance disputes
- Loss of use or income during your vehicle’s repair period
- Any misinformation provided to us by third parties
We always work to resolve issues fairly and quickly.
8. Modifications
We may update these Terms from time to time to reflect changes in the law, services, or business operations. Any updates will be posted here with a new effective date.
By continuing to use our services after changes are made, you accept the new terms.
9. Contact Information
If you have any questions about these Terms, feel free to reach out.
📧 Email: sonicautohailrepair@gmail.com
📞 Call/Text: 469-256-1600
🌐 Website: https://sonicautohailrepair.com