At Sonic Auto Hail Repair, your privacy matters to us. Whether you’re requesting a quote, booking an appointment, or just browsing our site to learn more about hail damage repair, we want you to feel confident about how your information is handled.
This Privacy Policy explains what we collect, why we collect it, and how we use it. Our goal is to keep things straightforward and easy to understand—no legalese overload here.
1. Information We Collect
We collect personal information in a few ways:
- When you fill out forms – like our contact form, estimate request, or schedule booking.
- When you call or email us – we may collect your name, phone number, or email to follow up.
- Automatically via the website – like IP address, device type, pages visited, and browser type using tools like Google Analytics.
Common info we may collect includes:
- Full name
- Phone number
- Email address
- Vehicle details (make, model, year)
- Your zip code or location
- Referral source (e.g., search engine, social media, ad)
We only ask for what’s necessary to serve you better.
2. How We Use Your Information
We use the info you share with us to:
- Respond to your inquiries and provide service estimates
- Book appointments and keep you updated about them
- Send follow-up emails or texts related to your service request
- Improve website performance and user experience
- Track conversions for our ads and better understand how visitors find us
We do not sell, rent, or share your personal info with unrelated third parties—ever.
3. Cookies & Tracking
Our website uses cookies and similar tools to:
- Understand how visitors interact with our site
- Customize and improve your browsing experience
- Help us improve our ads (e.g., Google Ads, Facebook Pixel)
You can control cookie settings through your browser at any time.
4. Third-Party Services
We work with trusted tools to run our website and marketing smoothly, such as:
- Google Analytics – to understand site traffic
- Calendly – to schedule appointments
- Meta Ads / Google Ads – for advertising and retargeting
- CRM or email tools – to communicate with you (when opted in)
These tools may collect basic browsing or device data, but they don’t receive your personal contact info unless you submit it directly.
5. Your Privacy Choices
You’re in control of your data. At any point, you can:
- Request to see what information we have about you
- Ask us to delete your information from our system
- Opt out of marketing emails or texts (we keep these minimal and relevant)
Just send us a quick message through our Contact Page and we’ll take care of it.
6. Data Security
We take data protection seriously. Our website uses HTTPS encryption and we implement best practices to keep your information safe from unauthorized access.
While no method is 100% secure, we continually review our systems to ensure strong protection.
7. Children’s Privacy
Our services are intended for adults and vehicle owners. We do not knowingly collect personal information from children under 13. If we become aware of such data, we’ll delete it promptly.
8. Changes to This Policy
We may update this privacy policy as laws or business practices evolve. If we make major changes, we’ll update the date at the top of this page.
9. Contact Us
Got questions or concerns? We’re here to help.
📧 Email: sonicautohailrepair@gmail.com
📞 Call/Text: 469-256-1600
🌐 Website: https://sonicautohailrepair.com
We appreciate your trust in Sonic Auto Hail Repair. Your privacy is just as important to us as your vehicle.